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DOMESTIC VIOLENCE SERVICES Part-time Overnight Direct Service Advocate

YWCA in SpringfieldEvery other Friday/Saturday 11p-7a



  • A.A. or equivalent education or experience in a human services field
  • One year of direct service experience and familiar with issues of violence against women
  • Bilingual (Spanish-speaking) preferred.
  • Must have valid driver’s license, reliable vehicle, and telephone
  • Must be able to lift up to 40 lbs.

Duties and Responsibilities:

  • Answers hotline
  • Conducts shelter screening and intakes
  • Provides crisis intervention as needed
  • Helps residents become acquainted with shelter and other residents upon arrival
  • Responsible for maintenance and upkeep of the facility and property (including, but not limited to:  vacuuming, laundry, loading/unloading groceries, shoveling, raking, mopping)
  • Ensures safety of shelter by conducting various checks of premises including alarms, windows, doors, appliances, and bedrooms
  • Prepares bedrooms for new residents including washing drying and putting away linen
  • Enforce shelter rules and guidelines
  • Enter statistical data into computer and compile as required
  • Completes required paperwork
  • Attends staff meetings as required
  • Maintains client case records
  • Provide transportation to residents and adhere to all safety laws/policies regarding seat belts, car seat requirements and speed limits at all times.
  • Adhere to awake overnight accountability and reporting procedures
  • Respond to medical advocacy needs as necessary
  • Performs other related duties as needed


Location:  Springfield

Hourly Rate:  $11.00 plus $1.25/hour shift differential for overnight hours worked


Please e-mail resume/cover letter to:  jobs@ywworks.org


Internal Applicants must submit updated resumes with letters of interest.

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